ARSOFT is a company dedicated to the implementation of advanced Virtual Reality, Augmented Reality and Mixed Reality systems. It stands out for its great prestige thanks to the professionals that integrate it and the quality of its services and products. ARSOFT focuses on the Quality System as a way to organize your business life, basing it both on your orientation towards customers and your works and the rest of the interested parties such as Senior Management, Workers, Suppliers and society as well as towards your products. This approach is based especially on the continuous improvement of the effectiveness of your Quality Management System and on Customer Satisfaction based on the context of the organization and strategic direction.
Therefore, the Management declares that the Quality Management System is in itself a strategic and priority objective for the company, based on:
- QUALITY is an aspect in the desire to remain in a competitive position within the national market. ARSOFT offers a GLOBAL SERVICE to provide its customers with an EFFECTIVE response in the area of identification and marketing of their products, through labels and other elements of identification and distinction.
- QUALITY is obtained not by inspecting, but by planning, executing, reviewing and improving the Management system to prevent possible errors.
- QUALITY is oriented towards the SATISFACTION OF ALL OUR CUSTOMERS through its personalization, seeking direct treatment to ensure that the products and services offered are those that are actually required. It is the responsibility of the entire organization to meet the needs and requirements set by customers, complying with delivery deadlines, as well as legal and regulatory requirements related to service and product.
- QUALITY is an aspect in the desire to remain in a competitive position within the national market. ARSOFT offers a GLOBAL SERVICE to provide its customers with an EFFECTIVE response in the area of identification and marketing of their products, through labels and other elements of identification and distinction.
- QUALITY is obtained not by inspecting, but by planning, executing, reviewing and improving the Management system to prevent possible errors.
- QUALITY is based on a CONTINUOUS IMPROVEMENT PLAN of both the processes and the effectiveness of the Quality Management System, in which PREVENTING errors is a fundamental aspect. In this eagerness to improve ARSOFT has committed to develop and implement a system of Quality Certified by an Approved Entity for this purpose.
- QUALITY directs us to pay maximum attention to technological evolution. This leads us to be in constant contact with entities equipped with state-of-the-art tools that ensure the updating of the materials used.
- QUALITY requires the participation and collaboration of ALL, so it is essential to take into account MOTIVATION, TRAINING AND COMMUNICATION. Having as an essential requirement a strategy that guarantees good communication and collaboration among all the personnel that make up the processes.
- QUALITY is oriented towards the satisfaction of our employees, based on a welcome that provides the necessary training and awareness. As well as implementing a plan for the development of responsibilities and functions. ARSOFT workers are participants in everything that applies to occupational risk prevention measures and work optimization systems.
For the effective application of these principles, it is absolutely necessary to support them from both the management team and the entire workforce, as well as senior management, partners, suppliers and customers.
This policy must always be available to all interested parties listed above.
Mr. Santiago González Izard, October 10, 2022